Customer stories: alarm systems in Spain

Customer: Jan — Murcia

Situation: Jan and his wife spend only a few months a year in their holiday home on the edge of a quiet urbanisation. After a wave of burglaries nearby they wanted protection that works when they are away — detecting burglars before the front door.

Solution: An AJAX alarm system with outdoor detection. Sensors around the driveway and terrace, linked to a siren and cameras at entry points. Alerts go straight to Jan — in Murcia or in the Netherlands.

Result: Two months after installation the system detected movement at the driveway late in the evening while the couple was away. The siren sounded and cameras captured two strangers who left. Jan alerted neighbours; the police were called. Nothing was stolen. “I finally felt in control, even 2,000 kilometres away,” says Jan.

Lesson: Alerts arrive directly on his phone — without a verification step via a monitoring centre.

Customer: Peter — Elche

Situation: Peter manages four holiday homes in the Elche area. Vacancies out of season led to three burglary attempts in one year, with damage to windows and doors in one property. He wanted to follow everything remotely without a monthly fee per home.

Solution: Four AJAX systems, each with direct smartphone alerts, outdoor detection and camera integration. Peter follows all homes from one app.

Result: Eight months later, no successful burglary. On one attempt the siren sounded and cameras recorded two people who left immediately. “One app gives me a full overview,” says Peter. Extra sensors on a new purchase are possible without extra monthly cost.

Customer: Sophie & Mark — Orihuela

Situation: Despite a monthly subscription with a well-known provider their home was emptied. The monitoring centre only called after the burglary had already happened. They wanted direct alerts instead of a middleman.

Solution: Replaced with an AJAX system with jamming detection, outdoor sensors, direct smartphone alerts, siren and cameras.

Result: Within three months suspicious movement at the terrace door triggered an alert within seconds. Mark saw someone on camera trying to force the lock. The siren sounded; the intruder fled. “Direct alerts, no waiting for verification,” says Mark. Sophie: “And no monthly fee any more.”

Customer: Luis — Cartagena

Situation: Large villa with a big plot and swimming pool. After a burglary at the neighbours, Luis wanted perimeter detection, cameras and alerts while travelling.

Solution: AJAX with outdoor and indoor detection, night-vision cameras and lighting automation. Sensors along the fence, gate and garden.

Result: During a weekend away, movement in the back garden triggered an alert. Luis saw a stranger climbing the fence on camera, switched the siren and lights on remotely, and the intruder left. No damage.

Customer: Miguel — Alicante

Situation: Recent burglaries nearby and an acquaintance whose alarm proved sensitive to signal jamming. Miguel wanted a subscription-free system with jamming protection.

Solution: AJAX with jamming detection and 4G backup. Sensors and cameras at all entries, plus a loud outdoor siren.

Result: Four months later the system detected signal jamming on the plot, sent an alert within seconds and activated the siren. Cameras recorded someone leaving before entry. “The jamming detection works, and I do not need a monitoring-centre contract,” says Miguel. More background: jamming vs. subscription.

Customer: Maria & Carlos — Benidorm

Situation: A retired couple in an apartment complex where burglaries were rising. They wanted something simple, without complicated contracts.

Solution: AJAX with indoor sensors at doors and windows, siren and direct smartphone alerts. Wireless installation suited the apartment — see also apartment alarm system.

Result: Three weeks later an attempt to open a window at night triggered the siren and an alert. Carlos called the police; the intruder fled. “We sleep much better,” says Carlos. Maria notes the lack of monthly fees in their pension budget.

Customer: Anna — Torrevieja

Situation: A family holiday home that often stands empty. After a burglary in which furniture and personal items were taken, Anna wanted alerts from abroad.

Solution: AJAX with outdoor detection around the garden, cameras at the entrance and a siren. Alerts to Anna’s phone, with backup to her son.

Result: Six months after installation, movement at the back door on a rainy night triggered an alert while Anna was 1,500 km away. She saw a stranger on camera; the siren sounded and the intruder left. “I no longer worry when I am away,” says Anna.

Customer: Javier — Dénia

Situation: A family home that often stands empty during work trips. After a nearby burglary Javier wanted subscription-free protection with fast alerts.

Solution: AJAX Hub with jamming detection, outdoor sensors around the terrace and a visible siren. Photo verification via the app.

Result: Two months later, movement at the terrace at dusk triggered a series of photos within seconds: a figure pulled back. The siren sounded; no entry. “Direct alerts, direct protection,” says Javier.