Instant personalised answer to your question?

If so, please use the contact options below.
 
Both phone numbers are for English-speaking customers.
Please call preferably on our Spanish number (+34) 633 425 713.
Both numbers are answered from Spain.
 

FAQ

  1. Can you come to me for a quote?
    Of course that is possible, but it can also be done faster.
     
    We can provide you with an appropriate quote today.
    How?
     
    Send photos or a video of your home and/or garden via WhatsApp.
    That way we can see the location and know immediately what products and quantities are needed to make a total price for you.
     
    You can secure your home from as little as € 449, including VAT and installation.
     
    With this basis, you optimally secure the most valuable area of your home, namely your living room. You also prevent squatters from taking possession of your home without notifying you immediately.

  2. How do you send us photos or videos?
    Via WhatsApp.

    Follow the WhatsApp link (click) to open WhatsApp on your smartphone and contact us directly.

  3. In which area of Spain do we install?
    We install throughout south-east Spain.
     
  4. Why do people choose our alarm systems?
    We offer a better-quality alarm system from world leader Hikvision.
    No subscription. No further costs after a one-off payment.
    Cannot be sabotaged with jammers or signal disruptors.
    Real customisation possible, so a burglary can actually be prevented.
    (Many systems can only register with indoor detection).
     
  5. Proud of our reviews
    Personal attention is appreciated, as evidenced by the reviews we receive from our customers, which can be read on Google. (View our Google reviews here)

  6. Who are our clients?
    Mainly Dutch- or English-speaking people, living in south-eastern Spain.

  7. How much are the installation costs?
    All prices shown include free installation throughout south-east Spain.
     
  8. How much time does an average installation take?
    About 30 minutes for a flat or house with indoor detection, and 2 to 3 hours for a detached villa with outdoor detection.
     
    Installation is always carried out by 2 specialists with years of experience in burglary protection.

  9. You have a specific budget you want to spend on home security?
    That’s good to hear. Make this known and our specialists will tell you exactly what the best choice is within this budget.
     
  10. What does a complete exterior detection system cost?
    This depends entirely on your requirements, and on the type of home.
    For a customised quote, please contact us.

  11. Does the alarm system also protect against squatters?
    In Spain, as an owner, you only have 24 hours to a maximum of 48 hours to have squatters removed from your property by the police. So it is of utmost importance that you are informed immediately if someone enters your property illegally. With our systems, you will know within 1 second so you can alert the police immediately.

  12. What connection is needed for the alarm system?
    The hub, the system’s central unit, needs a power connection and a working wired internet connection. For locations where permanent internet is not available, you can opt for a SIM card, which you can order for €49.95 per year.
     
  13. What happens in case of power failure?
    Power failure is not a problem. The system has a 16-hour backup battery. During this period, the entire system can continue to operate normally.
     
  14. What happens if the internet goes down?
    Internet outages are always reported immediately on your smartphone. Even during internet failure, the system continues to function normally. With a SIM card as backup in the Hub/central unit, intrusion notifications can also be sent directly to your smartphone. Without a SIM card as backup, you will only receive an immediate notification that the internet is offline.
     
    The siren will always sound in the event of a burglary. So even without power and without internet, the siren will always work in case of an intrusion attempt. 
     
  15. No internet available yet, can the system be installed?
    Yes, we can install everything, even without internet.

  16. Are there monthly fees to use all the features of the system?
    No. All functions are free to use. You buy the system and do not rent it as with many other providers.

    As the intrusion alerts do not arrive at an alarm centre, but on your own phone, there is no monthly charge for this.
     
  17. Isn’t an emergency room better than calling the police yourself?
    No, absolutely not! The police themselves also state that it is better to contact the police yourself in case of a burglary attempt than to have it done by an emergency room.
     
    The police give a much higher priority to burglary reports if they are made by the owner himself.
     
  18. Can the system be connected to a monitoring station?
    Of course it can, but we do not recommend it in most cases.

    An alarm centre may call the police only after several detectors have gone into alarm, and only after they have spoken to you, the owner. So they always call you first, wasting valuable time.

  19. Many alarm system providers claim that their system is linked to police forces.
    This is said to persuade you to sign an expensive and long-term contract. No house is directly connected to the police control room.

  20. Some vendors claim that the police will not come to check if you do not have a contract with the monitoring centre. Is this true?
    Scaremongering, and absolutely not true. Only the vendors who try to foist an expensive contract on you tell this nonsense.

    Of course, the police will always come if you call them to report that there is a stranger in your garden or house.
     
  21. Who replaces the batteries when they run out after 4 years?
    You can maintain the whole system yourself. Replacing the batteries can be done by anyone without technical knowledge.
     
  22. What is the lifetime of the batteries in the detectors?
    This varies between 3 and 7 years per detector.

  23. Do cats or other pets affect the alarm system?
    No, cats and other small pets can move freely when the alarm is on. Only humans are detected.
     
  24. How does the alarm system operate?
    Switching the alarm system on and off can be done via your own smartphone, but possibly also with a remote control on your keychain. There is also the possibility of using a keypad or tag reader for switching on and off. The number of users that can operate the system is infinite.

  25. Which product is most often chosen as an extension to the packages shown?
    Besides any additional motion detectors, people often choose one or a few smoke detectors. From July 2022, having smoke detectors in every home in Europe will be mandatory!

  26. What is the best brand of alarm system in 2023?
    We work exclusively with the Hikvision brand. This is absolutely the best brand right now, and it is also the largest security manufacturer in the world, More information on why Hikvision is our absolute favourite can be found here.

  27. Do we have references?
    We have been selling alarm systems since 2019. Since then, we have sold and installed thousands of systems. Some installations we have carried out are listed on our projects page.
     
    On it, we show about 50 installations we have carried out. This gives you an idea of the capabilities of the detectors, and in which location of the home we install them.
    (Currently available only in Dutch)
     
  28. Comparing providers
    Finally, a point to watch out for when comparing alarm system providers. Almost all providers advertise along the lines of first 3 months free, or first 6 months only €9.95 per month.
     
    No one tells you what the price will be after that, and how much the monthly cost will be in the future. Because 1 thing is for sure, every 6 to 12 months the monthly cost goes up. And if you decide to stop paying, the system becomes unusable, and you can look for a new alarm system again.
     
    Apart from being shady about the actual monthly cost, many providers are also reluctant to mention which brand, or unbranded alarm system they work with. This is because while the quality of the system offered is low, the cost is high.
     
    Moreover, the contract that you always have to sign states that you are only getting the system on loan, so it never becomes your property, and that you are stuck with it for at least 3 or even 5 years.
     
    So an alarm system advertised to be free to use for 6 months is always many times more expensive than one you buy once. Realise this well when you sign a contract from a security company.
     
    With our alarm system, you are better protected without it costing you money every month.


Do you have a question that is not answered here?
Contact us, and we will answer all your questions directly.

 

Request your quote now:

Quote can be obtained directly by sending photos/video of your property and/or garden via WhatsApp.
 
Follow the WhatsApp link (click) to open WhatsApp and get in touch with us directly.
 
 
If you appreciate our passion for security, we will be happy to make an appointment with you.

Contact us

    Contact us for:

    Direct contact for advice or installation?

    This can be done via Whatsapp, telephone or email.

    Whatsapp message (+34) 633 425 713 (+31) 06 83 87 15 16

    On both numbers you will be answered in English.

    If you prefer to send an e-mail,
    please send it to info@best-alarm-system.eu

    Also see our FAQ:

    Answers to the most frequently asked questions

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