FAQ

In which area of Spain do we install?

We install in southeast Spain, from Valencia to Almería and beyond. Our technicians provide professional installation without drilling or breaking, suitable for villas and apartments.

Our opening hours

You can reach us by phone on weekdays from 09:00 to 17:00. Outside these hours, you can leave a message – we respond quickly.

Why are subscription alarm systems not always a good choice?

Subscription systems often have high costs after a low introductory period, vulnerable jamming detection, and slow control rooms. Our subscription-free systems offer direct notifications and real prevention without ongoing obligations.

Why do people choose our alarm systems?

Customers choose us for reliable prevention with outdoor detection, jamming detection, and direct app notifications – without monthly costs or contracts. Hikvision and AJAX provide top quality that really stops burglars.

Proud of our reviews

Our customers appreciate our personal service and reliable systems, with an average score of 4.8 on Google.

Who are our customers?

Mainly Dutch- or English-speaking expats, holiday home owners, and permanent residents in Spain.

Do we have references?

Yes, more than 3,000 installations in Spain and high customer satisfaction.

There are many providers. How do we compare?

We stand out with subscription-free systems, high quality, and personal service – unlike providers with monthly costs and contracts.

What are the most common mistakes when choosing an alarm system?

People often focus on price and assume quality is good. Popularity sometimes comes from aggressive sales and commissions – not real quality. Pay attention to jamming detection, outdoor detection, and no monthly costs.

Can I have an alarm system installed in my rental property?

Yes, our wireless systems are easy to install and remove – ideal for rental properties.

Why do some companies offer a “free” alarm system?

“Free” installation is a lure – you pay through expensive subscriptions and contracts. Our systems are one-time and yours to own.

Are Hikvision and AJAX reliable brands?

Yes, world leaders in security with reliable technology and jamming detection. We advise which brand best suits your home, depending on the type of outdoor sensors.

Why choose an alarm system without a control room?

Direct notifications on your smartphone are faster and more reliable than control rooms with delays.

How do your alarm systems work?

Wireless sensors, cameras, and app control – with options for indoor detection or outdoor detection for prevention.

Can I install the alarm system myself?

We recommend professional installation for optimal performance.

How long does the installation take?

Usually 2 to 4 hours, depending on the property.

What connection is required for the alarm system?

Power and internet (or SIM card as backup).

What happens during a power outage?

Backup battery keeps the system running for up to 16 hours.

What happens if the internet goes down?

Notification on your phone – with SIM card, notifications continue.

There is no internet yet, can the system still be installed?

Yes, with a SIM card the system works without fixed internet.

Do cats or other pets affect the alarm system?

No, sensors are pet-friendly and prevent false alarms.

How do I operate the alarm system?

Via app, remote control, keypad or tag – simple and flexible.

Is there a chance of false alarms?

False alarms are rare thanks to smart sensors. With outdoor detection, a flapping cloth can sometimes trigger – easily solved.

What is the best alarm system brand in 2026?

Hikvision and AJAX – reliable technology with jamming detection and prevention.

What is the difference between indoor detection and outdoor detection?

Indoor detection reports a burglar inside. Outdoor detection prevents burglary by alerting outside.

Can I link the alarm system to smart home devices?

Yes, linking with domotica is possible for extra convenience.

What happens if someone tries to sabotage the alarm system?

Jamming and sabotage are detected immediately and reported. With AJAX outdoor sirens with built-in jamming detection, the siren activates automatically – the jammer becomes useless.

What does a complete alarm system cost?

From €249 including professional installation – a complete basic system with direct notifications and loud siren. This is the lowest price in Spain for subscription-free security. Expansion as desired is always possible.

How does requesting a quote work?

Contact us – we schedule a no-obligation home visit for advice and custom quote.

Are there monthly costs?

No – one-time payment, no subscription.

How long is the warranty on the system?

2 years warranty with free on-site repairs for defects. After 2 years, we offer optional service agreement for €69 per year (phone/email support).

What is the lifespan of the batteries?

Up to 7 years according to manufacturer, average 4 years in practice (type CR123A). Replacement manual in the app under ‘manual’.

Do I need to test the system regularly?

The system checks itself every 36 seconds automatically – manual testing is not necessary.

What happens during a real burglary?

With outdoor detection, the loud siren activates immediately – burglars almost always flee before entering. You usually don’t need to call the police. With indoor detection, call the local police yourself (save their number in your phone).

Do competitors claim police won’t respond without a control room?

This is untrue. Police actually give priority to reports from the owner themselves – faster than via a control room.

How does AJAX protect against jamming?

AJAX outdoor sirens have built-in jamming detection. When a jammer is detected, the siren activates automatically – the sabotage becomes useless, the intruder is deterred. This is unique to AJAX.

Is my alarm system hack-proof?

Encrypted connections minimize risks.

Are my camera images stored somewhere?

Local or in secure cloud – you decide.

Does the alarm system also protect against squatters?

Direct notifications help quick action – police can intervene within 48 hours.

How do I know if my alarm is functioning correctly?

Automatic self-tests and app notifications provide insight.

Is a control room better than calling the police myself?

Direct calling has priority – control rooms cause delay.

Can the system be connected to a control room?

Technically possible, but not recommended – direct notifications are faster.

Do providers falsely claim direct police connection?

Yes, some providers suggest a direct police connection, but private alarm systems do not have this – it is a common misleading claim to sell subscriptions.

Does the police respond without a control room?

Yes, your own report has priority.